Delivery & Returns
EXCHANGE AND RETURN APPLICABLE ON MISTRY APPAREL | MISTRY LEATHER IS APPLICABLE ONLY FOR EXCHANGE
Leather Accessories- 7-14 Business Days.
Clothing- 5-7 Business Days.
Size Exchange Available for Apparel- ( within a 7 day duration)
Returns ( IF APPLICABLE )
Our return policy lasts 30 days from your purchase, after the completion of which we can no longer offer refund.
Returns are granted only on damaged goods and/or if your delivery extends beyond a 45-day timeline. We additionally do not accept returns on our gift cards.
Items purchased on discount are not eligible for return & exchange.
To be eligible for a return, your item must be (1) unused, (2) in the same condition that you received it and (3) in its original packaging.
To complete your return, we require proof of purchase as well as proof of damage / delay. Please do not send your purchase back to the manufacturer prior to raising your request with our team.
Mistry does not have a cancellation policy as all orders are handcrafted & made to order.
In case of refund it takes upto 2 weeks for refunds to be processed.
Exchanges (if applicable)
We replace items free of charge if they are defective or damaged. Items can be replaced with a fresh piece from your original purchase or with available items of the same cart value. We do not offer exchanges on free items.
Exchanges on grounds other than defects/damage are chargeable at INR 799/-.
WHOLESALE AND PRIVATE LABELLING
WE DESIGN AND PRODUCE FOR YOUR BRAND
MISTRY HAS A DESIGN TEAM THAT WILL DESIGN AND DEVELOP FOR YOUR BRAND, WE WILL BRING YOUR DESIGN TO LIFE | OUR MINIMUM QUANTITIES RANGE FROM 20-50 PCS PER STYLE DEPENDING ON THE COMPLEXITY
WE WORK WITH OVER 30+ INTERNATIONAL BRANDS FROM FRANCE, SPAIN BELGIUM AND USA
WHATSAPP +91 9654076410 | EMAIL- RONAK@SHOPMISTRY.COM
YES WE SHIP GLOBALLY WITH FEDEX AND DHL | WORLDWIDE SHIPPING TAKES 7-8 DAYS
WE WILL WORK WITH YOU TO GROW YOUR BUSINESS | CUSTOMISE YOUR DESIGNS WITH US | WE RECOMMEND STARTING WITH 4 DESIGNS IN 4 COLOURS AND 20 PIECES TO UNDERSTAND YOUR CUSTOMERS AND THEIR FEEDBACKS
OUR TEAM WILL HELP YOU CHOOSE FROM DESIGNS AND OVER 150+ LEATHER OPTIONS.