Mistry's exchange policy gives you an option to exchange items purchased on Mistry for any reason within 7 days. The 7 day period starts the day your items have been delivered.
We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Exchange with clear signs of use will not be refunded.
Mistry's return policy gives you an option to return items purchased on Mistry in case they are delivered to you in a physically damaged state within 15 days. The 15 day period starts the day your items have been delivered.
We do not offer returns if the product is delivered in physically undamaged conditions.
This is done to make sure the leather quality standards are maintained and every customer gets their products in perfectly new condition.
We do not offer return and exchange on international shipping due to high costs of shipping and customs on international deliveries.
We strive to deliver products purchased from Mistry in excellent condition and in the fastest time possible. However the average delivery is 4-7 days subject to ideal conditions.
Domestic shipping is FREE in India.
International shipping is priced at $15 worldwide + Customs.
Mistry has no control over the custom charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.